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The following discloses the terms of use for this website www.wildlife.co.nz and associated material on our secure website.  By accessing and viewing the pages of this website you agree that you have read and accepted the terms of use set out below.

Changes to Bookings

We reserve the right to cancel or alter any cruise, service or price.

Copyright and Intellectual property

Except as expressly provided on this website, Monarch Wildlife Ltd (MWL) holds all copyright and other intellectual property rights in this website (www.wildlife.co.nz) and the information on this website, and reserves all of its rights.

Display, Distribution, Reproduction of material on website

You may electronically reproduce the information on this website solely for the purpose of viewing and/or storing that information for your own use.  You may not display or distribute any information on this website, or reproduction of any such information, in or to the public without our prior written permission.  For information on obtaining permission to display, distribute or reproduce any part of this website, contact monarch@wildlife.co.nz.

Where such permission is granted, appropriate acknowledgement of MWL must be made.

Disclaimer and exclusion of liability

We exclude all obligations and warranties that by law we are permitted to exclude.  Except as imposed by law on a basis that can not be excluded, we:

  • have no liability or obligation to you or any other person on any basis, whether in contract, tort (including negligence), equity or otherwise; and
  • are not liable to you or any other person for any loss, whether direct or indirect (including loss of profit), arising from or in connection with your use of this website or the information on this website.

Linking to this website

If you link to any pages on this website, we request that you acknowledge us appropriately.  We would appreciate notification and details of any linkages made being sent to monarch@wildlife.co.nz.  We reserve the right to decline any linkages which we deem inappropriate.  We do not endorse any website (or organisation or person associated with that website) that has links to this website.

Links to other websites

We do not endorse any website (or organisation or person associated with the website) to which a link is provided on this website. 

Completeness and accuracy of information on this website

We take care to ensure the information we provide on this website is accurate.  However we do not represent or warrant that the information is complete and accurate or that the information is suitable for your intended use or circumstances.

Availability of website

Access to this site may be unavailable or terminated at any time and this will not affect any disclaimer or exclusion of liability made by MWL with respect to this website.

Privacy

MWL will hold securely any personal information about you that we receive through this website.  We will only use that information for our own business purposes or objectives.  You may access that information by request made to our offices and request the correction of any errors in that information. .

Refunds

MWL will provide a full refund or credit for cancellations if made more than 24 hours prior to your trip. We reserve the right to charge up to 100% for bookings cancelled within 24 hours, or for no-shows.  Should MWL cancel a trip for any reason, such as inclement weather, MWL will provide either a full refund or will reschedule at your option.

Applicable law

Your access to and use of this website, and the information on this website, is governed exclusively by New Zealand law.

Changes to Terms and Conditions

MWL reserves the right to amend these terms and conditions at any time.

Security

All payments are processed via DPS, DPS is committed to data security. DPS uses a variety of technologies and procedures to help protect personal information from unauthorized access, use or disclosure. For example, DPS stores the data in computer servers with limited access that are located in controlled facilities secured by the latest in surveillance and security technology. When DPS transmits sensitive information (such as a credit card numbers), DPS protects it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored onsite are encrypted using 168bit 3DES encryption. DPS is a level 1 certified PCI-DSS compliant provider:

PCI DSS

PCI DSS, the Payment Card Industry Data Security Standard is a set of security requirements relating to the protection of card holder data. The standard is governed by the PCI Security Standards Council, an organisation put together by most of the major card schemes VISA, MasterCard, American Express, JCB and Discover. It's relevant for any entity that stores or transmits sensitive card holder data, that being generally things like the PAN (card number), Card security code, track data, PIN block. The current version of the standard is Version 1.2. Preceding PCI-DSS the card schemes had their own standards, the VISA Account Information Security (AIS) standard formed the basis to most of the PCI-DSS requirements."